Repair Not Replace was set up as a retail business in 2014. The retail business specialised in selling mobile phones, computers, tablets and lots more through a CeX franchise. Prior to this the company owned MKJ Ltd, which for the previous 10 years ran mobile phone shops in partnership with O2.
We are a locally owned family business based in Northamptonshire with franchisees who share our dedication to service and doing a good job. This means you are helping local families not large multi national companies with multi millonaire owners, our local families live and work in the area they serve we love being part of the community. Any profits we make, we donate 3% a year to charity.
We have over 15 years’ experience in the mobile phone and tablet business and know that customers do not want to be without their phones or tablets for long periods of time whilst they are repaired. For this reason, we recognised the need for a mobile service.
We set up Repair Not Replace to offer a quality, premium and reliable mobile phone and tablet repairs service, backed up by a 12-month warranty. We specialise in repairs and nothing else. We do not bolt on a repair services like some companies. This is our day to day focus and so we have the knowledge and expertise to offer you a quality repair, using quality parts, not cheap imports from the internet. We are so confident about the quality of our parts and repairs we back them up with a 12-month warranty. All of our staff are in uniform and arrive in branded vans.
We offer set, fixed prices for all our repairs, so you know what you are paying up front. You book a time with us, and we will be with you within 30 minutes either side of that time depending on traffic and our other repairs. All of our repair technicians undergo rigorous initial training and on-going training to ensure the quality of our repairs and to back up our 12-month warranty. Our repair agents are all police checked and wear CCTV, so we can ensure the quality of our repairs.
We offer the following range of services in Northampton, Milton Keynes, Wellingborough, Rushden, Kettering and surrounding areas:
*We will replace your iPhone or Samsung screen and give you a warranty on the repair for 12 months.
We can come direct to your door in our repair vans.
Most repairs can be done in under 1 hour outside your office to work.
Our repair vans cover Northampton, Wellingborough, Rushden, Kettering and surrounding areas